Featured patents

Computer-Implemented System and Method for Matching Agents With Callers in an Automated Call Center Environment Based on User Traits
US 08837687 B2, Sept. 16, 2014, Voice activation or recognition, Thomas Veatch et al. / Intellisist, Inc. (Seattle, US)
A system for matching agents with callers within a call center environment,…

Pausing Call Processing to Enable the Playback of Information
US 08781083 B2, July 15, 2014, Message management, Anders H. Askerup et al. / Hewlett-Packard Development Company, L.P. (Houston, US)
A method comprising:…

System and Method for Acoustic Echo Cancellation Using Spectral Decomposition
US 08724798 B2, May 13, 2014, Residual echo cancellation, Gautham J. Mysore et al. / Adobe Systems Incorporated (San Jose, US)
A method, comprising:…

Methods and Systems for Aggregating and Graphically Representing Information Associated With a Telecommunications Circuit
US 08712023 B2, April 29, 2014, Having station display, Syed Raza et al. / Verizon Patent and Licensing Inc. (Basking Ridge, US)
A method comprising:…

Method and System for Establishing a New Account for a User With an Online Service
US 08638912 B2, Jan. 28, 2014, Sales, ordering, or banking system, Bryan Clark / Red Hat, Inc. (Raleigh, US)
A non-transitory computer readable medium having instructions that, when executed…

Extensible Diagnostic Tool
US 08559605 B2, Oct. 15, 2013, Message management, David Forney et al. / Avaya Inc. (Basking Ridge, US)
A method for providing diagnostics, the method comprising:…

System and Method for Handling Telephone Interruptions
US 08537976 B2, Sept. 17, 2013, Call intercept or answering, Kenya Freeman Oduor et al. / International Business Machines Corporation (Armonk, US)
A method comprising:…

Managing Electronic Consent for Calling Campaigns
US 08548133 B1, Oct. 1, 2013, Personal identification, Karl Koster / Noble Systems Corporation (Atlanta, US)
A method for managing electronic consent provided by an individual…

Portable Terminal With Built-In Antenna
US 08515056 B2, Aug. 20, 2013, Slideable mechanism, Kui-Ho Kang / Samsung Electronics Co., Ltd. (Suwon-si, KR)
A portable terminal, the terminal comprising:…

System for Advertisement Selection, Placement and Delivery
US 08509403 B2, Aug. 13, 2013, Advertisement, Leo Chiu et al. / HTC Corporation (Taoyuan, Taoyuan County, TW)
A method comprising:…

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