Featured patents

Detecting Events Occurring on Remote Telephone
US 08804945 B1, Aug. 12, 2014, Supervisory or Control Line Signaling, Dwight W. Kitchin et al. / Securus Technologies, Inc. (Dallas, US)
A method of detecting activity during a phone call, the method comprising:…

Communication Terminal Apparatus
US 08798245 B2, Aug. 5, 2014, Electronic mailbox, Noriyuki Eda / Oki Data Corporation (Tokyo, JP)
A communication terminal apparatus adapted to send and receive an e-mail,…

Messaging in a Hosted Private Branch Exchange
US 08867710 B2, Oct. 21, 2014, Message management, Jian Lin et al. / RingCentral, Inc. (San Mateo, US)
A hosted private branch exchange (PBX) system comprising:…

Teleconference Monitoring and Alerting Method
US 08767935 B2, July 1, 2014, Conferencing, Colm Smyth et al. / Avaya Inc. (Basking Ridge, US)
A method comprising:…

Intercom Unit for Providing a Status Alert for a Movable Barrier
US 08675838 B2, March 18, 2014, Remote control, Robert Rainey et al. / The Chamberlain Group, Inc. (Elmhurst, US)
An access control system for a movable barrier, the access control system…

Phone Test Set Modem
US 08553846 B2, Oct. 8, 2013, Using portable test set, Danny L Maupin et al. / Fluke Corporation (Everett, US)
A phone test set comprising:…

System and Method for Initiating a Conference Call
US 08571194 B2, Oct. 29, 2013, Subscriber control, Tod C. Turner / Linqware, Inc. (Kenmore, US)
A non-transitory computer readable medium containing computer instructions…

Integrating Embedded Links With Call Center Operation
US 08532283 B1, Sept. 10, 2013, Call campaign, Karl H. Koster et al. / Noble Systems Corporation (Atlanta, US)
A method for integrating use of an embedded electronic link associated…

Method and Apparatus for Managing Training of Call Center Agents
US 08498403 B1, July 30, 2013, Monitoring agent performance, Marc William Joseph Coughlan et al. / Avaya Inc. (Basking Ridge, US)
A method for training agents in a call center, comprising the steps of:…

Apparatus and Method for Providing Click-To-Call Service
US 08483372 B2, July 9, 2013, Special Services, Je-Young Maeng et al. / Samsung Electronics Co., Ltd. KR
A method for providing a click-to-call service, comprising:…

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