Featured patents

System and Method for Regulating Overlapping Media Messages
US 08855275 B2, Oct. 7, 2014, Message management, Eric Harvard Cosky / Sony Online Entertainment LLC (San Diego, US)
A method of regulating the playback of messages generated by a plurality…

Contact List With Conversation Point Reminder
US 08848892 B2, Sept. 30, 2014, Special Services, Nitesh Ratnakar
A method, performed by a communication device, for reminding a user…

Methods, Systems, and Products for Notifications
US 08824644 B2, Sept. 2, 2014, Indication or notification of message, Darryl Cynthia Moore / AT&T Intellectual Property I, L.P. (Atlanta, US)
A method, comprising:…

Performing Automated Event Services to Registered End Users
US 08792629 B1, July 29, 2014, Conferencing, Michael T. Mateer et al. / West Corporation (Omaha, US)
A method, comprising:…

Methods and Systems for Computer Enhanced Conference Calling
US 08798251 B2, Aug. 5, 2014, Conferencing, Mahesh Rajagopalan et al. / Verizon Data Services LLC (Temple Terrace, US)
A method for establishing a computer-enhanced conference call between a plurality…

Method and Apparatus for Simultaneously Monitoring Computer User Screen and Telephone Activity From a Remote Location
US 08861707 B2, Oct. 14, 2014, Monitoring agent performance, Donald Andrew House et al. / Verint Americas Inc. (Alpharetta, US)
A method of training an agent associated with a monitored workstation having…

Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
US 08681967 B1, March 25, 2014, Call blocking, William Corey Howard et al. / West Corporation (Omaha, US)
A method of determining whether to perform outgoing telephone call blocking…

Networked Contact Center
US 08619967 B2, Dec. 31, 2013, Automatic call distributor (ACD) system, Richard Southwick et al. / 8x8, Inc. (San Jose, US)
An apparatus comprising:…

System and Method for Managing Messages in a Packetized Voice Environment
US 08467508 B2, June 18, 2013, Presentation format conversion, Goangshiuan Shawn Ying et al. / AT&T Intellectual Property I, L.P. (Atlanta, US)
A method comprising:…

Voicemail With Data Content
US 08477913 B2, July 2, 2013, Display of message related information, Winston Wang et al. / T-Mobile USA, Inc. (Bellevue, US)
One or more tangible computer-readable media stored with instructions that,…

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